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Printwright
Diagnose

Diagnose my printer

Tell us what the printer is doing. Two quick questions, then the fixes most likely to work, best match first.

Question 1

What is the printer doing?

Pick the closest match. You can go back at any point.

  1. My computer or phone says it’s offline, or can’t find it
  2. It’s connected, but nothing prints
  3. It prints, but the pages look wrong
  4. Paper jams, or it won’t feed paper
  5. Ink, toner or cartridge warnings
  6. It won’t turn on, blinks or makes noises
  7. Scanning or copying isn’t working
  8. I’m setting up a printer or adding a device
  9. There’s an error code or message on screen

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Printwright
Diagnose my printer

Fix a problem

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